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Innovatio has played a pivotal role in modernizing government services in Puerto Rico through the development of the CESCO Digital app, particularly by introducing features like digital driver’s licenses. Their expertise in navigating complex systems and delivering user-friendly solutions has set a new standard for DMV services. As Innovatio continues to enhance digital services in Puerto Rico, their successful track record positions them as a key partner for other state DMVs in the U.S. seeking to implement similar advancements, including Mobile Driver’s License (mDL) services. Innovatio’s innovative approach provides a comprehensive blueprint for how state DMVs can evolve to meet modern demands, ensuring more efficient and secure government services for citizens nationwide.
Innovatio's development of the Vehicle Transfer Module in the CESCO Digital app has saved Puerto Rican citizens over 175,000 hours by streamlining the vehicle transfer process and eliminating the need for time-consuming in-person visits. This innovation not only enhances efficiency and convenience for users but also serves as a model for DMV services in other states. By adopting similar digital solutions, state DMVs can significantly reduce processing times, improve customer satisfaction, and modernize their services to meet the demands of today's digital age.