Innovatio is revolutionizing Puerto Rico's DMV services with the launch of an online driver's license renewal module through the Cesco Digital app, enabling over 2.5 million users to renew their licenses from home with ease. This fully digital process, from updating information to delivery options, sets a new standard for convenience and efficiency, surpassing similar systems in other states that often require additional in-person steps. Innovatio is also pioneering mobile driver's licenses (mDLs), offering a secure, smartphone-based alternative to physical IDs. Their work positions them as a leader in modernizing DMV services, providing a model for states across the U.S. to enhance accessibility and security.

Innovatio’s work on the CESCO Digital app has revolutionized vehicle registration renewal in Puerto Rico. By developing a user-friendly and secure digital platform, Innovatio has eliminated the need for physical mailings and DMV visits, making the process faster, more efficient, and more accessible. This achievement underscores the power of digital innovation in transforming government services and improving the lives of citizens.

Innovatio's work in securing citizen data through the CESCO Digital app in Puerto Rico sets a new standard for digital government services, with advanced features like PIN protection and biometric authentication ensuring safe interactions with government platforms. As identity theft and data breaches continue to challenge states across the U.S., Innovatio’s solutions offer a blueprint for DMVs and other agencies nationwide to enhance security while improving service efficiency. By adopting these robust security measures, states can protect citizens' personal information and build a more trustworthy digital infrastructure.

Innovatio has played a pivotal role in Puerto Rico's digital transformation, particularly through its development of the CESCO Digital app and the groundbreaking virtual driver’s license feature. This app, created in collaboration with PRITS and DTOP, has significantly improved the accessibility and efficiency of government services, reducing the need for physical visits to government offices—a vital advancement during the COVID-19 pandemic. Innovatio’s expertise ensured the virtual driver’s license is secure, user-friendly, and legally valid, positioning Puerto Rico as a leader in digital driver services. As Innovatio continues to innovate, it remains central to Puerto Rico’s vision for a more connected and efficient future in government services.